Return & Warranty Policy

Something wasn’t right? Don’t worry!

We accept returns and exchanges within 30 days of receiving your order, as long as the item is unworn, in new condition, and in its original packaging. Returns and exchanges are not available for Last Chance, Gift Cards, or Final Sale items.

To Initiate Your Return or Exchange

Free Returns Using Pre-Purchased Service:

  1. Begin your return or exchange through our portal at uniquelyboots.com and follow the instructions. You’ll receive a digital QR code for processing.
  2. Take your return to a convenient location. Packaging will be handled for you.
  3. When the QR code is scanned, your refund will be issued to your original payment method.

Customer-Paid ($10) Return via UPS with Printable Label:

  1. Start your return or exchange through uniquelyboots.com to receive a printable UPS label. Attach it to your package.
  2. Drop off the package at your preferred UPS location.
  3. Once scanned, we will refund your purchase minus the $10 shipping fee.

Unworn, Original, New Condition

All returns must be unworn, in original condition, and with labels intact. Please try shoes indoors to maintain their condition. Items will be inspected, and damaged merchandise or items with removed labels will not be refunded.

Returns & Exchanges

Returns and exchanges are available within the contiguous United States unless noted otherwise (Last Chance, Custom-Made, Final Sale, Gift Cards, and Seconds). Requests must be made within 30 days of receipt. Shipping for returns/exchanges is free within the contiguous US.

APO/FPO/DPO/PO Boxes: Returns to these addresses are not managed. Customers are responsible for shipping costs.

International Customers: Returns and exchanges outside the contiguous US are not accepted. Duties and taxes are the customer’s responsibility.

For more details, visit our FAQ page.

Warranty Information

All shoes and boots are handcrafted, built to last, and guaranteed to be free from defects in materials and workmanship for one year from purchase.

Warranty Claims:

  • Must include original receipt or order number.
  • Items must be purchased directly from uniquelyboots.com.

In the rare case of a defect, we will repair or replace the product.